Pricing
Honest pricing.
No per-seat surprises.
Billed through Shopify, so it lives alongside your existing subscription. Cancel anytime from the Shopify admin — we don't hide the button.
Basic
Everything a small shop needs to get orders to the right hands.
- Unlimited orders routed
- Up to 3 prep stations
- Up to 5 team members
- Realtime updates via Pusher
- Per-user theme & layout
- Email support (1 biz day)
- Store-wide locked settings
- Custom routing rules
- Priority SLA
Pro
For teams running real volume — unlimited stations, unlimited team, the works.
- Unlimited orders routed
- Unlimited prep stations
- Unlimited team members
- Realtime updates via Pusher
- Per-user theme & layout
- Store-wide locked settings
- Custom routing rules (tag/collection/region/method)
- Priority email support (4 hours)
- Priority SLA
Enterprise
Multi-location, multi-brand, or a volume story that needs a real conversation.
- Everything in Pro
- Multi-store / multi-brand
- Dedicated onboarding
- Custom routing logic
- SSO & SAML (on roadmap)
- Priority SLA w/ uptime commitment
- Data-residency options
- Custom invoicing / PO billing
- Named technical contact
Questions we hear a lot
Is there a free plan?+
Basic has a 15-day free trial. After that it's $10/mo. We don't do 'free forever' tiers because it usually means the free users become the product.
How is billing handled?+
Through Shopify's billing system. Charges appear on your regular Shopify invoice. Cancel from the app listing in your Shopify admin and billing stops at the end of the period.
Can I switch between plans?+
Yes. Upgrading is instant. Downgrading takes effect at the end of the current billing period — no surprise refunds or split invoices.
Do you offer annual pricing?+
Not today. Shopify's billing model prefers monthly, and we like the simplicity. If you're a multi-location operator who wants annual terms, email us.
What happens if I uninstall?+
Dashprep cleans up after itself — your orders, products, users, and settings are deleted. We also honor Shopify's shop/redact and customers/redact webhooks.
Ready when you are
Install in one click.
Ship tomorrow's orders faster.
15-day free trial on Basic. Cancel anytime from Shopify. No contract, no sales call needed — unless you want one.