The hidden cost of a printed order

We ran the numbers on a small bakery we work with. They take about 180 Shopify orders a week. Their workflow used to be:

1. Order comes in
2. Printer spits out a ticket
3. Someone grabs the ticket, decides which bench it belongs on, walks it over
4. Baker writes it up on their prep list
5. Another baker checks the list before pulling from the cooler

That's 4 handoffs per order. Each one is maybe 20 seconds. Across 180 orders, that's 240 minutes a week of pure handoff. Two full shifts a month. Every month.

And that's when nothing goes wrong. The moment a ticket gets misplaced, a baker pulls the wrong ingredient, or a new hire asks "wait, where does this one go?", you're adding another 2-3 minutes per incident.

What actually saves time

The fix isn't "a faster printer" or "a better spreadsheet". It's removing handoffs entirely. If the order appears directly on the screen in front of the person making it — with the right context, in the right order, without them asking — those 240 minutes go away.

That's the pitch. It's boring, but boring compounds.

Try the math yourself

Pull your last month's Shopify order count. Multiply by your current handoff count × 20 seconds. That's your baseline. Anything that gets you from there to zero is real money.